Current Openings


Current Roles:

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 Retail Staff

Swee Lee Music Company

We are looking for responsible, customer service oriented sales assistants to be part of our Swee Lee retail team.

Job Description

  • Welcome and greet walk-in customers
  • Answer retail outlet sales enquiries
  • Recommend musical products to customer based on individual requirements, needs and wants
  • Demonstrate and promote outlet products to customers
  • Prepare sales order and perform POS cashier duties
  • Maintain sales and stock record for inventory control
  • Perform housekeeping of outlet

Requirements:

  • Customer service focused, positive, cheerful attitude
  • Friendly, helpful, confident and engaging personality
  • Sales oriented
  • Honest, diligent
  • Able to work well in a team
  • Good communication skills

If this sounds like you please send a CV and covering letter to hr@sweelee.com.sg.


Sales Associate: Fashion, Apparel & Lifestyle

We are looking for an outgoing, fashion forward and customer service oriented sales associate to join our retail family. This is an exciting opportunity to become an integral part of our upcoming retail line. You will provide friendly, personalised service and create a memorable brand experience for our customers and build up long term relationship.

Job Description

  • Connect with customers, understand their needs, act as a fashion advisor
  • Convert casual browsers into buyers
  • Be a brand ambassador at all times
  • Maintain sales and stock records for inventory control
  • Ensure store merchandising and display is attractive at all times

 Job Requirements

  • Minimum one year of retail experience
  • Customer service focused, positive, cheerful attitude
  • Able to work well in a team
  • Good Communication skills
  • Proficient in Excel

Please send a cover letter and CV to our Hiring Manager at hr@sweelee.com.sg. We regret that only shortlisted candidates will be notified.


Quality Check Specialist

Swee Lee Music Company

Every musician deserves a properly maintained musical instrument to play their best, and at Swee Lee, we see it as our duty to ensure that happens. Do you love musical instruments, and believe in empowering music lovers with an instrument that is more than just a tool? If you are an honest, dedicated, and responsible person who is willing to learn new things, and can work as a team, you could be the person that we are looking for!

Job Requirements

  • Knowledge of guitars and other musical instruments, including basic maintenance, such as re-stringing and truss rod adjustments
  • PC literate, able to create and edit office and web-based documents
  • Physically fit and able
  • Good communication skills
  • Able to commit to 5.5 day working schedule (Sunday rest day and Public Holiday off)
  • Photography skills are a plus

Benefits

  • Basic salary with medical benefits and insurance coverage
  • 12 days annual leave.
  • On-the-job training provided.

If this sounds like you please send a CV and covering letter to hr@sweelee.com.sg.


Sales Engineer 

BandLab Technologies

Do you like talking to strangers? Are you passionate about musical instruments, recording, the producing scene and tomorrow’s music technology? Do you get a thrill from closing a deal? Do you love solving a problem and making someone’s day? Do you enjoy keeping up to date with the latest guitar or audio tech? If you answered yes to these, then we are looking for you!

BandLab Technologies, is looking for a Sales Engineer with demonstrated success in online and retail sales. The ideal candidate is a self-starter with solid communication skills and experience supporting customers across channels around the world. The ability to work quickly and efficiently in a dynamic, fast-paced startup environment is essential. A passion for musical instruments is a must, as is a command of social media best practices.This position reports directly to the AVP of Community (Experience & Success).

About us:

BandLab Technologies is a collective of global music brands with a vision to connect the world of music. Together, our brands share a passion. We’re driven by integrating the physical, digital and social supply chain, to enable better experiences, opportunities, and connections for all music lovers.

BandLab, the group’s flagship digital product, is a social music platform that enables creators to make music and share the creative process with other musicians and fans. Other notable brands within the portfolio include Rolling Stone, the world’s leading voice in pop culture and music since 1967, MONO, an award-winning music lifestyle product company, and Swee Lee, Asia’s leading online retailer and distributor of musical instruments and pro-audio brands.

About you:

You are service oriented and let your results speak for themselves. You love the thrill of sales but put your customers needs first. You understand that successful salespeople are the best listeners and even better problem solvers. You are ready to take ownership of an established global community of musicians, and use your rich knowledge of musical instruments to support their musical needs and aspirations.

In short: you need to be flexible, resourceful, efficient and care about people.

About the job:

To succeed in this role, you should:

  • Have demonstrated success in online or physical retail sales
  • Have experience in online social outreach
  • Have strong written English skills
  • Understand the lived reality of musicians and creators – as someone with a connection to the music industry yourself
  • Be a strategic thinker with strong communication skills and the ability to take the initiative
  • Be able to make critical decisions under time constraints and a full workload
  • Be prepared to go beyond the call of duty for the community as needed

Key responsibilities:

  • Answering customer inquiries regarding product specifications, performance, use, pricing, and availability
  • Evaluating and troubleshooting possible product performance issues
  • Supporting BandLab Technologies’ portfolio of brands as needed, including BandLab, MONO and Swee Lee
  • Sharing feedback with relevant teams and stakeholders
  • Being an evangelist for BandLab, MONO and Swee Lee

KPIs / Milestones

  • Sales Goals
  • ZenDesk – Time to respond
  • ZenDesk – Tickets resolved
  • Customer Satisfaction Rating

Please email your portfolio and CV to hr@bandlab.com


Music Instructor 

Guitar, Drums, Ukulele, Bass or other Musical Instruments

Location: Swee Lee Star Vista / Swee Lee Katong
Reports to: Music Academy Director & Store Branch Manager

Provide quality music lessons on playing musical instruments to students (adults and children) in Swee Lee Music Academy studios. As a professional educator, you will be the face of Swee Lee Music Academy and shall work closely with the staff to provide professional and reliable service at all times.

Key Responsibilities & Tasks

  1. Planning and preparing lessons in relation to individual pupils’ needs and examination syllabuses (Trinity College of London Rock & Pop, Rockschool, etc).
  2. Teaching music theory, aural skills and practical techniques to students.
  3. Assist in planning appropriate teaching materials and resources.
  4. Entering and preparing pupils for examinations.
  5. Motivating pupils and encouraging progress.
  6. Assessing pupils’ abilities, providing feedback and writing reports, and liaising with academy administrator, staff and parents, to ensure good progress of the students.
  7. Ensuring you have up-to-date knowledge and awareness of examination requirements
  8. Arranging recitals and concerts for students’ families and friends
  9. Understand and be clear on the registration process for students, including explanation of school policies, collection of payment, and confirmation of bookings
  10. Daily tracking of your own music lesson schedule, bookings and student attendance so that you are able to follow up with the academy administrator to ensure that all class and student information are accurate and all payments are up-to-date.
  11. Forward all feedback and complaints to the Music Academy Director, Store Branch Manager and Academy Administrator to work together to resolve any issues and ensure that students and parents are satisfied with the service rendered.

Skills and Competencies

  1. A strong sense of responsibility and taking pride in going the extra mile
  2. Ability to motivate others and enthusiasm in sharing knowledge
  3. Excellent interpersonal and verbal communication skills to work as a team and with parents
  4. Patient, with an eye for details and able to prioritise workload
  5. Punctuality is a must.
  6. Ability to use Microsoft Office & Google Drive applications.
  7. Relevant music qualifications and grades, although not essential for becoming a private school music instructor, will be very helpful. Teaching experience will also be beneficial in your application.

Working Hours and Benefits

  1. 12 days Annual Leave with medical benefits.
  2. Staff purchase discounts for company products.
  3. Rest day on a weekday and off on public holidays.
  4. 6-day retail hours work week including weekends, not exceeding 44 hours a week.

Please email your portfolio and CV to hr@bandlab.com


Open Role

If you don’t see a role advertised, but you have checked out our company and think you have something to offer, get in touch. We are always looking for the best and brightest people in any discipline.

If you’d like to join the band and work with us, send a copy of your CV to us at hr@sweelee.com.sg.